Communications support
when trust matters most

When something is happening — or you sense it might — you need more than a communications plan. You need experienced judgment, clear thinking and someone who has been in high-stakes situations before.

True North Communications helps organizations understand what they’re facing and communicate with confidence when conversations shift online, in the media, within their organizations or in their communities.

With more than two decades of experience in journalism, public safety communications, crisis response and strategic leadership, we help you interpret emerging issues, shape thoughtful messages, and respond in ways that build and protect trust.

Our values: truth, care, accuracy, simplicity, credibility.

About True North

Good communication isn’t just about what you say. It’s about whether people believe you.

True North Communications was built on a simple idea: clear, honest communication is a form of respect. That belief guides us as we help organizations navigate complexity, communicate with care, and respond to challenges in ways that reflect their values and protect their credibility.

Our values guide everything we do: truth, care, accuracy, simplicity, credibility.

Learn more about True North

What we do

Strategic and crisis communications

Whether you have time to be deliberate or seconds to decide, the quality of your communications shapes how people understand, respond and trust you. We help organizations communicate clearly before situations escalate, while they’re unfolding, and as trust is being rebuilt

See how strategic and crisis communications can help

Public safety communications
(Code 4)

Public safety agencies face communications challenges that require a specific kind of experience. Through Code 4 Communications, we bring trusted public safety communications experts to law enforcement, fire, EMS and emergency management agencies navigating incidents, investigations and critical moments.

Explore Code 4 Communications

Training & workshops

The best time to prepare for a difficult conversation is before you’re having one. Our practical, experience-based training helps teams recognize issues early, communicate under pressure and build confidence before the next challenge arrives.

View training and workshops

Let’s find your True North!

You can reach us directly or use the form below if that’s easier. We’d love to learn more about your goals and how we can support you.

Email: info@truenorthcommunications.org
Phone: 612-217-1363

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